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Stockhoff's is dedicated to providing you with an excellent overall experience. We have helpful, knowledgeable Customer Service Representatives on hand that can be reached by email, text or phone:

Email: Click here to contact us
Customer Care Service Phone: 800-421-1002
Customer Care Text Line: 1-502-780-1317

Customer Service Hours:

Monday - Friday: 8 a.m. ET - 7 p.m. ET
Saturday: Closed
Sunday: Closed
Answer Phone Order Service: 24 hours a day, 7 days a week

Tracking Your Order

You can check your order status by calling 800-421-1002, texting 502-780-1317 or emailing orders@stockhoffsonline.com

Where we ship

We ship to the 50 United States, Canada, APO/FPO addresses, Virgin Islands, Puerto Rico, and Guam. Also, to approved international countries. Delivery restrictions may apply depending on location.

Returning Products From Your Online Order

To return an item(s), simply call us at 800-421-1002.

Your Account

If you would like to revise your profile, change your password, or view order history, sign into your account. Not a registered user? Take a moment to create an account during your first order. On your next order you can enjoy faster online ordering, receive special promotional offers, and much more.

Flat-Rate Shipping and Promotional Exclusions

Flat-Rate Shipping cannot be applied to orders being shipped outside the 48 contiguous US states. Oversized items may be subject to the additional handling fees. A $5.00 handling fee will be applied per stick of steel and aluminum bar stock. Offers exclude international and expedited shipping (Overnight, 2/3 Day Air etc.) which is available at normal rates.

All offers are while supplies last and may not be applied to other promotional offers or discounts, previous orders or to Business to Business orders.

Flat-Rate Shipping will be applied to the order total and will be reflected at checkout. Order total excludes taxes and additional handling charges. All prices are subject to change without notice. We are not responsible for typographical errors.

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